Returns
 and Exchanges

We want you to be completely satisfied with your order. If for any reason you are not satisfied, ZAAF happily accepts returns of unworn, undamaged or defective merchandise for a refund. Please note that items must be returned within 2 weeks of purchase. This policy only applies for our online store. 

Before returning any products, you must request an authorization to return the products, please contact info@zaafcollection.com. You will be sent via e-mail the correct procedure to follow. No refunds are possible for products received in conditions not complying with the return terms.

Sales: Addis Ababa, Ethiopia
E-Mail: info@zaafcollection.com

Inquiries: Press and Media
E-Mail: info@zaafcollection.com

Inquiries: Wholesale Requests
E-Mail: abai@zaafcollection.com