I like that you all are a black owned business selling quality handbags. When I received my handbag I loved the personalised message written to me!! I had some issues with the straps, it was difficult attaching the strap to the gold loops because the smaller handles are also in the same location the strap should hook to as well, this gave it a bulky appearance and the only way I could get inside of my bag was to detach the strap. I also understand the bags are handmade so the quality although expensive can appear a bit undone or uneven as far as stitching and cutting. I also purchased a wallet which I use often because it is small enough to fit in my micro bag or pockets and carry most of my credit cards/id etc.